Terms and Conditions

This website is operated by Anti Pro Limited. Throughout the site, the terms “we,” “us,” and “our” refer to Anti Pro Limited. By accessing or using our website and purchasing from us, you agree to be bound by the following terms and conditions ("Terms of Service", "Terms"). These Terms apply to all users, including without limitation browsers, vendors, customers, merchants, and contributors of content. Please read these Terms carefully before accessing or using our website.

By agreeing to these Terms, you represent that you are of legal age in your jurisdiction or have received parental consent to use this site.

SECTION 1 - PRODUCT USE AND WARRANTY

  1. Product Usage Disclaimer

    • Anti Pro's protective films are designed for specific watches and should only be used as intended. Any misuse or unauthorized application may void warranties or guarantees.
    • The performance of protective films may vary under extreme conditions (eg, high temperatures, impacts).

  2. Material Disclaimer

    • Anti Pro films are manufactured using premium-grade TPU material. However, minor imperfections, such as micro-bubbles or slight edge inconsistencies, may occur and do not constitute a defect.

  3. Warranty and Coverage

    • Anti Pro offers a “1-Year Unlimited Replacement” service. This service covers normal wear and tear or accidental damage to the protective film. However, it does not cover damage caused by improper use or third-party application errors.
    • Replacement services are limited to the original purchaser and may require proof of purchase. Anti Pro reserves the right to deny warranty claims in cases of clear misuse.

SECTION 2 - FILM INSTALLATION SERVICES

  1. Installation at Authorized Dealers

    • Professional installation of protective films is available at Anti Pro's authorized dealers. Customers are advised to inspect their watches immediately after installation.

  2. Installation Risks

    • Anti Pro is not responsible for any damage, scratches, or imperfections caused during the installation process by authorized dealers or third-party technicians.

  3. Self-Installation

    • Customers opting for self-installation assume all risks. Anti Pro provides tools and instructions for proper installation but cannot guarantee results.

SECTION 3 - CARE AND MAINTENANCE

  1. Cleaning Instructions

    • Clean the protective film regularly using water and a soft cloth to maintain clarity and prevent residue buildup. Avoid abrasive cleaners.

  2. Film Removal

    • Anti Pro's films are designed for easy removal without leaving adhesive residue. Customers can visit authorized dealers for assistance if needed.

SECTION 4 - RETURNS AND EXCHANGES

  1. Eligibility

    • Products can only be returned or exchanged if unused, unopened, and in their original packaging.
    • Installed protective films are non-returnable unless proven defective.

  2. Return Costs

    • Customers are responsible for return shipping costs unless the product is defective.

  3. Custom Orders

    • Custom protective films are non-refundable and non-exchangeable.

SECTION 5 - PRODUCT SUITABILITY

  1. Material Compatibility

    • Anti Pro films are suitable for various materials, including ceramic, gold, and stainless steel. However, customers should verify compatibility with their specific watch model.

  2. Special Features

    • Anti Pro films are specifically designed for high-end watch brands, including Rolex, Patek Philippe, Richard Mille, and Audemars Piguet. For models not currently supported, we offer customization services to create bespoke protective films tailored to your specific watch.

      Note: A service fee will apply for the creation of new film models as part of our customization process. Please contact us for further details.

SECTION 6 - DISCLAIMER OF LIABILITY

  1. Watch Condition Disclaimer

    • Anti Pro is not liable for any pre-existing defects, damages, or scratches on a watch before film installation.

  2. Third-Party Damage

    • Anti Pro is not responsible for damages caused by authorized dealers or unauthorized installers.

  3. Environmental Factors

    • Protective films may degrade over time due to exposure to extreme environmental conditions. Anti Pro is not liable for damage caused by such factors.

SECTION 7 - PURCHASING AND DELIVERY

  1. International Shipping

    • Anti Pro ships internationally. Customers are responsible for any applicable customs duties, taxes, or fees.
    • Shipping timelines may vary based on location and customs processing times.

  2. Payment Methods

    • Anti Pro accepts online payment methods, but cash-on-delivery (COD) is not available.

  3. Order Accuracy

    • Customers are responsible for providing accurate billing and shipping information. Anti Pro is not liable for delays caused by incorrect information.

SECTION 8 - INTELLECTUAL PROPERTY

  1. Content Ownership
    • All website content, including text, images, and designs, is the property of Anti Pro and protected under intellectual property laws. Unauthorized use is prohibited.

SECTION 9 - GOVERNING LAW

These Terms and any separate agreements shall be governed by and construed in accordance with the laws of Hong Kong SAR. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Hong Kong.

SECTION 10 - LIMITATION OF LIABILITY

  1. No Guarantees

    • Anti Pro does not guarantee that its products will prevent all scratches or impacts. Customers must handle their watches with care.

  2. Damages

    • Anti Pro is not liable for direct, indirect, incidental, or consequential damages resulting from the use of its products or services.

SECTION 11 - MODIFICATIONS

Anti Pro reserves the right to modify or update these Terms at any time. Customers are responsible for reviewing these Terms regularly. Continued use of our website or services constitutes acceptance of the updated Terms.

SECTION 12 - CONTACT INFORMATION

For inquiries about these Terms, please contact us:
Email: cs @antipro .watch
Phone: +852 6892 4788